F.A.Q

Curious about how we can assist you? Check out our FAQs for more details.

On average, clients working with Renusoft see payments deposited within 30 days of claim submission. The clearinghouse and follow up ensure high rates of on-time reimbursement.

Yes, your patient data is secure with us. We adhere to the highest security compliance standards like HIPAA and ensure data protection with measures such as encryption, access controls, regular audits and staff training. Your sensitive information is safe in our systems.

For our billing services, we require basic practice information and demographic details of providers along with completed claims or charge sheets which can be submitted electronically or via fax. Timely delivery of billing information is key for efficient claim submission.

Contact us for a free quote after which our implementation team will reach out to discuss your needs, sign contract documents and transition your billing data onto our system.

Yes, as part of our full-cycle revenue management services, we will handle insurance verifications and prior authorizations on your behalf to ensure smooth reimbursements and reduce carrier denials and payment delays.

Our trained medical billing staff systematically follows up on delayed or denied claims through rigorous phone and email follow ups with insurance companies. We work to expedite pending claims and appeal denials to maximize reimbursements for your practice.

According to insurance regulations, payers have 30 days from receipt of Clean Claims to process and pay. Renusoft aims to submit all claims electronically within 48 hours of receiving charges to shorten the time to first reimbursement for our clients.

Renusoft utilizes automated claims submission software that pulls in charge data daily from practice management systems. Our verification team reviews for accuracy within 24 hours, after which clean claims are batched and transmitted electronically to payers, aiming to meet our 48-hour submission service level agreement consistently.

Renusoft is working on the detailed RCM software as per the physicians’ needs, making it easy for them to automate the billing process. and submit clean claims electronically while maintaining compliance and accuracy. Our proprietary dashboards also allow clients to track performance.

Renusoft submits claims exclusively via electronic data interchange (EDI) using the HIPAA transaction standards for institutional and professional claims. This efficient digital process allows real-time verification and faster reimbursements compared to paper claims.

We monitor your accounts receivable daily and generate automated patient statements while our follow-up team reaches out to both patients and insurance companies to resolve unpaid balances. Regular AR reports keep you aware of cash flow and collection efforts.

Renusoft stands out by offering a personalized customer experience, end-to-end revenue cycle solutions, and measurable key performance indicators through transparent online dashboards. Our approach is to maximize reimbursements through efficient processes while forming long-term partnerships.

Renusoft offers flexible fee structures for our comprehensive billing and revenue cycle management services. Most clients are serviced under a contingency model where we charge a low percentage of collections as payment.

Patients will call Renusoft’s dedicated patient billing line where our trained representatives can answer questions regarding invoices, account balances, insurance coverage and payment plans.

Outsourcing to a reputable medical billing company like Renusoft can be an excellent solution, allowing practices to leverage expertise, technology and economies of scale to maximize reimbursements while focusing on patient care. It is a smart way to maximize cash flow.

In today’s digital world, having an optimized website is essential for any business that wants to be found online by customers. A professional website allows you to share information, capture leads, showcase services and build trust – giving your business a strong online presence.

A digital marketing agency handles various online strategies to help businesses attract more customers and clients. This typically includes SEO, paid search, social media, content creation, email marketing, website design/development, analytics and reporting to measure results.

While both SEO and paid marketing have their place, SEO is generally a more important long-term strategy since it builds organic visibility and trust in your brand without ongoing ad costs. Paid tactics can boost SEO when used strategically.

We focus on earning positive reviews by delivering exceptional client service and results. Continually monitoring platforms like Google, Facebook and our website allows us to address any issues and promote outstanding testimonials quickly. High-quality content marketing also strengthens our online authority.

Yes, Renusoft has an in-house marketing team that develops strategies to grow your practice organically through our network of referral sources, partnerships and online presence.